Privacy Policy

PRIVACY NOTICE

Your privacy is important to us. Respiratory Homecare Solutions (RHS Canada) is committed to maintaining the privacy, security and accuracy of the personal information we collect, use and disclose in accordance with applicable legislation. By visiting our website, www.rhscanada.com, you are accepting the practices described in this Privacy Notice. Some of our subsidiaries or programs may have their own, possibly different, privacy statements. We encourage you to read this privacy statement and those of all third-party websites you visit, either directly or indirectly through browsing or downloading information from our website.

This privacy notice is a statement of principles and guidelines concerning the protection of personal information of our individual clients, individual service providers and other individuals whose personal information is collected, used and disclosed in accordance with our Personnel Privacy Policy.

Collection of Personal Information

You can visit our website without telling us anything about who you are or revealing any personal information about yourself. “Personal Information” refers to personally identifiable information such as your name, address, telephone number, date of birth, email address etc. We will not collect personally identifiable information about you when you visit our website unless you choose to provide that information to us.  You are free to browse our website and view all of our content anonymously.

We will limit the collection of personal information, both the amount and the type of information, to that which is necessary for the purposes identified by Respiratory Homecare Solutions and will collect this personal information by fair and lawful means, and not by misleading or deceiving you about the purpose for which information is being collected.

There are certain features that will require you provide personal information before you may participate in specific areas. For example, if you are requesting a quote on a product from our “on-line store,” we would ask for your name and email in order to provide this information to you.  If you send us an email or otherwise contact us, enter a contest, register for off-line or on-line events or subscribe to a newsletter or other on-line service, we may require certain personal information in order to contact you or provide this service.  In order to purchase products off our “on-line store” we will need you to provide billing information such as a credit card number or another form of payment. Providing us your personal information is entirely optional and voluntary; however, if you do not provide the personal information requested, we may not be able to provide the related service to you.

Use of Personal Information

If during your visit to our website you choose to simply browse, read our content or download some interesting information, we will gather and store certain information about your visit automatically. This information does not identify you personally. The type of information we would be collecting may include your IP address, the type of browser or operating system you used to access or site, the date and time you accessed our site, and what pages you visited. This information is used to help us better design our site to be more user-friendly and helps us know what areas are of interest to our customers.

Disclosure of Personal Information

Information about our customers is an important part of our business and we are not in the business of selling it to others. We may be required to disclose your personal information to our subsidiaries and affiliates in order to serve you better and to provide you with the information you are requesting about our products and services.

Questions or Comments

We are open about our privacy policies and will make information available to you in a convenient and understandable format. If you have questions or comments regarding this privacy notice, please contact our Privacy Officer at privacy@rhscanada.com or write to;
Privacy Officer-Respiratory Homecare Solutions
1011 – 53rd Ave NE
Calgary, Alberta T2E 6X9