Your privacy is important to us. Respiratory Homecare Solutions (RHS Canada) is committed to maintaining the privacy, security, and accuracy of the personal information we collect, use and disclose in accordance with applicable legislation. By visiting our website,, you are accepting the practices described in this Privacy Notice. Some of our subsidiaries or programs may have their own, possibly different, privacy statements. We encourage you to read this privacy statement and those of all third-party websites you visit, either directly or indirectly through browsing or downloading information from our website.
This privacy notice is a statement of principles and guidelines concerning the protection of personal information of our individual clients, individual service providers and other individuals whose personal information is collected, used and disclosed in accordance with our Personnel Privacy Policy.

Collection of Personal Information

You can visit our website without telling us anything about who you are or revealing any personal information about yourself. “Personal Information” refers to personally identifiable information such as your name, address, telephone number, date of birth, email address etc. We will not collect personally identifiable information about you when you visit our website unless you choose to provide that information to us. You are free to browse our website and view all of our content anonymously.
We will limit the collection of personal information, both the amount and the type of information, to that which is necessary for the purposes identified by Respiratory Homecare Solutions and will collect this personal information by fair and lawful means, and not by misleading or deceiving you about the purpose for which information is being collected.

  • If you choose to provide us with personal information – as in email, phone or your name, we will use this information to respond to your inquiry.
  • When contacting us through our website we may request additional information to confirm your identity. We collect this information to protect patient information.
  • If you select to join our e-mailing list we will not share your email with anyone. You can cancel at any time.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Use of Personal Information

If during your visit to our website you choose to simply browse, read our content or download some interesting information, we will gather and store certain information about your visit automatically. This information does not identify you personally. The type of information we would be collecting may include your IP address, the type of browser or operating system you used to access our site, the date and time you accessed our site, and what pages you visited. This information is used to help us better design our site to be more user-friendly and helps us know what areas are of interest to our customers.

Disclosure of Personal Information

Information about our customers is an important part of our business and we are not in the business of selling it to others. We may be required to disclose your personal information to our subsidiaries and affiliates in order to serve you better and to provide you with the information you are requesting about our products and services.


Cookies are small text files that our website will place on your computer to assist you when you return to our website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Questions or Comments

We are open about our privacy policies and will make information available to you in a convenient and understandable format. If you have questions or comments regarding this privacy notice, please contact our Privacy Officer at or write to;

Privacy Officer-Respiratory Homecare Solutions
#N260 6815 – 8 Street NE
Calgary, AB T2E 7H7


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